Automate Evaluation of Audio & Video Responses with Wayground AI

Enhance your training and evaluation process with Wayground AI's objective, AI-driven feedback on Audio & Video Response questions. This tool assesses pronunciation, fluency, and tone while comparing submissions to your ideal response. Wayground AI delivers clear, actionable insights in minutes, which can come in handy in sales enablement and call centre training. Read on to learn how to enable and utilize this powerful feature for your training needs.

Add an ideal response

Including an ideal response when creating an Audio or Video Response question is beneficial because it enables AI to compare and analyze the participant's submitted audio by extracting key metrics for evaluating performance.

You can add an ideal response while creating or editing a Quiz with the Audio Response or Video Response question type:

1. Create a quiz and select the 'Audio Response' or 'Video Response' question type
2. Type in your question
3. Select how long a response should be (5 seconds to 5 minutes)
   
   
   
   
4. Click on 'Add ideal response' from the left-hand side of your screen
5. Now, you can choose from recording an ideal response audio or entering an ideal response script. You can choose to add both to equip AI better to analyse participant responses
   1. To record an ideal response audio, click on 'Start recording'. You can record your audio or upload an mp3 file here. Then, click on 'Insert'
   2. To add an ideal response script, simply type or paste the script content into the text box
      
      
      
      
6. Click on 'Save ideal response' 
7. To save the question, click 'Save question' in the top right corner of your screen

View AI-automated analysis for Audio & Video Responses

1. Go to your ‘Reports’ section from the left navigation pane and select the Quiz with the set-up Audio Response or Video Response question(s)
2. Go to the ‘Questions’ tab
3. Click on the response you'd like to view the AI-automated evaluation for
   
   

The AI analysis of the Audio Response will appear now based on three metrics: empathetic tone, pronunciation, and fluency.

If you have added an ideal response while creating the question, you will be able to view the analysis based on that as well. The transcript of the submitted response will also be available for you to view. 

You can now go ahead and grade this response based on the analysis given to you by Wayground AI. Simply click on the 'Evaluate' button from the top right corner to change the points count.